Monday, July 19, 2010

The Dream Job

Picture this!

Working for a company where everyone exchanges a warm smile and greeting with every encounter. Leadership training is not only provided, but is composed of entertaining activities, while also designed to develop and improve your skills. The organization celebrates times of personal accomplishments. Shows sympathy during times of endearment. Even during tough economic times, jobs remain secure because rentention is top priority.

Imagine everyone working to the best of their ability consistently everyday, because they want to. Can you even fathom a culture like that? Where everyday is an exciting adventure and working seems like fun.

I just finished reading this great book entitled, Lessons in Loyalty by Lorraine Grubbs-West. This book includes nine (9) lessons on how to achieve a culture such as the one describe above and within each lesson, several principles are outlined.

Lorraine shares her experience at Southwest Airlines to support the lessons and principles discussed in the book. According to Lorraine, Southwest places high value on their employees byinvesting time, money, and love into their human resources, one employee at a time.

After interning for Nationwide Insurance for just a couple of months, I've noticed that the company models the same principles & lessons illustrated in the book. Since the beginning of my internship, everyone has been very welcoming and supportive. Anything that I could possibly need, the Nationwiders (as they call themselves) are more than willing to offer assistance.

I did notice that Nationwide is comprised of many associates that have been employeed with them for thirty-five (35+) years. In my opinion, that suggests that Nationwide is employee-focused. After job shadowing some of the associates, many have expressed how Nationwide allows one move into any field that he/she is intersted in, which is great! Employees need to be able to perform a job they like. Nationwide works with the employee to find a field that is most compatible with his/her skills and interests. That is just one of the various reasons why people are so dedicated to the company.

Below are the nine (9) lessons in loyalty

1. Hire Attitude-Train Skills
2. Immerse Everyone in the Culture Immediately
3. Keep 'Em Learning
4. People Give as Good as They Get
5. Find the Kid in Everyone
6. Do More with Less
7. Luv 'Em in Tough Times
8. Do What's Right
9. Nurture the Corporate Family

If you want to be apart of a work culture that accepts, celebrates, embraces, develops, and understands everyone, read Lessons in Loyalty, so that you can be equipped with the knowledge on how to identify an organization that fit's this mold. If your a manager, supervisor, or any type of company leader, use this book as a resource tool to provide your employees with "the dream job".

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